Covid Re-Opening Information
We have just heard that we will be able to welcome guests back to Tregathenan from Saturday 4th July 2020!
To ensure that we are able to reopen and operate safely, we have been working with Cornwall Council’s public protection team and with Visit Cornwall, to ensure we are COVID-safe and to keep you, our future guests, our staff, us and our local community safe. This means following Government guidelines with respect to social distancing, health and hygiene. We have carried out a risk assessment and developed new cleaning protocols. There will be some changes to our normal operations to ensure social distancing, along with enhanced hygiene measures.
Prior to your arrival we ask you to confirm that neither you nor anyone in your party has any Covid symptoms (the most common symptoms of COVID-19 are recent onset of a new continuous cough or a high temperature or a loss of, or change in, normal sense of taste or smell – see also www.gov.uk). If in any doubt, you should not travel. If you develop Covid symptoms during your stay, you must tell us, and you must go home. Cornwall has very limited healthcare facilities and these are routinely overwhelmed even in a normal summer.
A self-catering holiday at Tregathenan naturally lends itself to social-distancing and there is no issue with guests having plenty of their own space. We do ask guests to be mindful around potential pinch-points such as the carpark and gateways, and to respect the space of other guests, us, our staff and our neighbours.
So that we have enough time to carry out the additional cleaning and sanitising between lets, you will need to vacate your cottage by 9am on the day of departure. Arrival time is 5pm. Between these times the site will be closed.
Details of our new cleaning protocols and our Covid risk assessment will be available on our website shortly.
Non-essential items – high touch non-essential items such as games, books, DVDs and beach items will be temporarily removed from the cottage, so you might want to think about bringing your own this time. For now, we will also be removing some of the non-essential soft furnishings such as cushions. Cots and high chairs will also be removed for now, so please bring your own if needed.
The playroom will be closed for the time being as we work out how we can make this area safe for you.
What to Do/What’s Open?
Cornwall’s attractions are starting to re-open for business. For many, it is not quite business as usual as we all try to operate within the new rules. Here’s a couple of useful links:
Visit Cornwall has stressed the need to plan ahead this year. Pre-book restaurants, buy advanced tickets for attractions, activities, etc. Use local shops and farm shops to avoid supermarket queues – you might want to think about bringing some essentials with you. Be kind and patient. Many of these businesses will be just opening up after months of enforced closure. It’s a new normal for everyone.
Cornwall’s lovely beaches are open, as are the footpaths and the Coast Path. All we suggest is that if the beach or the area looks busy/crowded – try somewhere else. There is no shortage of outdoor spaces in Cornwall!
When out and about, do follow the guidance on face coverings and social distancing, and be considerate of those who live and work here. This way, everyone can have a great holiday, and we can all stay safe together.
We have tried to address some of the questions you may have about a stay at Tregathenan this year, but if there is anything we haven’t covered, or anything you would like to discuss with us, then we are here for you.
Finally, a reminder that for all guests with bookings starting in the next 6 weeks, that the balance for your holiday is now due!
Liz and Ian